POLICY STATEMENT OVERVIEW
This policy sets out how Med-X Solutions Pty Ltd responsibility on collection, utilisation and disclosure of personal information.
1. COLLECTION OF PERSONAL INFORMATION
Med-X Solutions will collect personal information as follows:
- your name, address and contact details
- your credit or debit account details
- user ID’s and passwords
- any goods or services provided to you
- records of your communications with Med-X Solutions
- website usage information
The primary purpose of collecting your personal information is for Med-X Solutions business and marketing operations, which includes providing the user with advice on Med-X Solutions goods and services, communication interface, and business innovations.
Personal information is only collected:
- if necessary for Med-X Solutions operations
- by lawful and fair means
- where practicable, only from the individual concerned
Med-X Solutions takes all reasonable steps to ensure that you are aware of the following provisions:
- the likely use of the information
- the right of access to the information
- the identity and contact details of the organisations
- any law requiring collection of the information; and
- the main consequences of failure to provide the information
2. UTILISATION AND DISCLOSURE OF YOUR PERSONAL INFORMATION
Med-X Solutions discloses personal information:
for the primary purpose for which it was collected or
where the individual would reasonably expect this or
where the individual has consented or
for direct marketing by Med-X Solutions, but giving individuals the opportunity to opt out of such direct marketing; Med-X Solutions includes its contact details in any direct marketing
Med-X Solutions does not disclose your personal information for any secondary purposes unless your consent has been given or as required by law.
Med-X Solutions will not sell or license any personal information that it collects from you.
3. COLLECTION OF INFORMATION OTHER THAN PERSONAL INFORMATION WEBSITE SITE VISIT INFORMATION
Within the Med-X Solutions website, there will be general information about access visits which may include server address, the date and time of access visit, the pages that are accessed, the information that has been downloaded and the type of Internet browser utilised. Med-X Solutions may use this information in anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.
A cookie is a small string of information that a website transfers to the browser for identification purposes. The cookies that Med-X Solutions utilise may identify individual users.
Cookies can either be “persistent” or “session” based. Persistent cookies are stored on the user’s computer, contain an expiration date, and are mainly for the user’s convenience. Session cookies are short-lived and are held on your browser’s memory only for the duration of your session; they are used only during a browsing session and expire when you quit your browser.
Med-X Solutions may use both session and persistent cookies. This information may be used to personalise the user’s current visit to our websites. Upon closing your browser, the session cookie is destroyed.
Most Internet browsers can be set to accept or reject cookies. If the user does not want to accept cookies, they can adjust their Internet browser to reject cookies or to be notified when they are being used. However, rejecting cookies may limit the functionality of our website.
GOOGLE ANALYTICS COOKIES
GOOGLE ADWORDS’ REMARKETING
4. ACCURATE AND UP-TO-DATE INFORMATION
Med-X Solutions takes reasonable steps to ensure information is accurate and up-to-date by updating its records whenever changes to the data come to its attention. Med-X Solutions disregards information which seems likely to be inaccurate or out-of-date by reason of the time which has elapsed since it was collected or by reason of any other information in its possession.
5. SECURITY OF YOUR PERSONAL INFORMATION
Med-X Solutions protects personal information from misuse or loss by restricting access to the information in electronic format, and by appropriate physical and communications security. Any data destroyed is disposed of in a manner that protects the privacy of information in an appropriate manner.
6. DEALING WITH UNSOLICITED INFORMATION
Med-X Solutions takes all reasonable steps to ensure that all unsolicited information is destroyed immediately.
7. ACCESS TO YOUR PERSONAL INFORMATION
Med-X Solutions acknowledges that individuals have a general right of access to information concerning them, and to have inaccurate information corrected.
8. ANONYMITY WHEN DEALING WITH Med-X Solutions
Med-X Solutions allows individuals the option not to identify themselves when dealing with it, where practicable.
9. CROSS BORDER DISCLOSURE
The User’s personal information may also be processed by, or disclosed to employees or other third parties operating outside of Australia who work for Med-X Solutions in countries including New Zealand, or by the representatives and employees of Med-X Solutions parent company. Med-X Solutions will take reasonable steps, in the circumstances, before personal information is disclosed to an overseas recipient, to ensure that the overseas recipient does not breach privacy laws in relation to your personal information (‘the Required Steps’). The Required Steps do not apply if the User consents to the disclosure of your personal information to an overseas recipient. By supplying your personal information to Med-X Solutions, you consent to the disclosure of your personal information to an overseas recipient and agree that the Required Steps do not apply. If the User consents to the disclosure of your personal information to an overseas recipient, the overseas recipient will not be accountable under the Privacy Act, and you will not be able to seek redress for breaches under the Privacy Act.
10. COLLECTING SENSITIVE INFORMATION
11. PRIVACY CONTACT DETAILS
All information about privacy issues can be forwarded to:
Med-X Solutions Pty Ltd
This policy will be reviewed annually or when legislated updates are enforced by the Med-X Solutions Executive Management Team.